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Case studies with enterprise teams
Marketing, strategy, innovation. Bring the voice of the customer to every decision, even the small ones.
raiffeisenbank
Democratize research
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Raiffeisenbank tested 3x more hypotheses.
Business impact
Lakmoos helped to improve in-app offer relevance by 14%.
Accurate
The team ran 25 research project in the first month.
Easy to use
40% more employees interacted with clients (AI clients)
“Caring about customer emotions is trendy and thanks to Lakmoos, we are trendy too.”
Experience manager, Raiffeisenbank
“It would be wonderful to ask any customer a question and get a response anytime.”
service designer, Raiffeisenbank
Skoda X
Run surveys in-house
International
Skoda runs one survey in more countires. Same price, same time.
Economical
Teams save up to 90% of their costs per research.
Upcycling
Skoda reuses their old data to create new insight
AI team
One expert team handles in-house research for multiple departments.
“It is so refreshing to work with a young and hungry team. You always have an update that boosts the product and the speed is just impossible.”
AI researcher, Skoda X
Skoda X
Tools in your workflow
Aligned
The VW group needs to align multiple brands across countries.
Integrated
We integrated through API to keep the familiar branding.
Instant responses
Anyone sees answers in seconds instead of months.
Upcycling
VW reused the research no-one touched in years.
“The AI chat is working, and as always, working with you has been a lot of fun. And we were fast, very fast. Light speed, or better Chuck Norris speed”
global brand manager, volkswagen
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